Terms and conditions

**1. Company details** The website highuplabs.ro and associated services are operated by **STEFAN SERBAN INVESTITII IMOBILIARE SRL**, a Romanian legal entity with its registered office at 12 Lucian Blaga St, Pitești, Argeș County, Romania, registered with the Trade Registry under no. J03/504/2024, VAT/CUI 49663952, EUID ROONRC.J3/504/2024, NACE code 6831 – Real estate activities on a fee or contract basis. **2. Scope of services** Our main services include paid campaign management (Meta Ads, Google Ads, TikTok Ads), tracking audit, creative production and reporting. Specific details are defined in each individual contract. **3. Commission model** Our main model is commission-based (5-10% of sales generated by ads). The exact percentage, calculation period and invoicing method are set contractually. **4. 90-day guarantee** If during the first 90 days of collaboration we do not reach the initially agreed ROAS-POAS target, month 4 is free of commission. This clause applies on the condition that the client's business, product and stock are functional and accepted by us at the start. **5. Intellectual property** Ad accounts, pixels, tracking data and generated creatives remain the client's property. High-Up Labs only has access rights for the duration of the contract. **6. Limitation of liability** High-Up Labs does not guarantee specific sales results. Total financial liability is limited to the commission collected in the last 3 months before the issue arose. **7. Changes** These terms may be updated at any time. Significant changes will be notified to active clients by email at least 15 days in advance. **8. Applicable law and disputes** Contracts and disputes are governed by Romanian law. Jurisdiction falls under the Pitești court. **9. Contact** Questions or clarifications: business@highuplabs.ro or +40 725 358 757.